The Sweetshop is an award-winning media production company with offices in five countries around the world. It's become known for the high quality of its work, created using top talent and a creative approach.
Working with top brands requires The Sweetshop to share and send large multimedia files quickly and easily. It approached SOHO Systems to help find a solution that would enable these file transfers during an office move so the company could continue to meet client expectations.
Paul Duncan, Media & Technical Manager at The Sweetshop, got in contact and explained that they were in the process of moving to a new building, but their Internet Service Provider (ISP) would take at least a month (and possibly as long as three) to install a high-speed fibre connection to their location, leaving Paul and The Sweetshop team without any Internet access.
Not only would they be unable to share files, but they couldn't even carry out day-to-day tasks like email, invoicing, or access to cloud services.
SOHO Systems worked with Paul and his team to survey the available options, and drew up a bespoke solution that would get them quickly connected and back in business.
A temporary Internet connection was arranged, including use of a Mako Networks firewall solution. The Mako System allowed fast testing of the temporary connection and ongoing bandwidth monitoring to keep a close tab on usage. In addition, the Mako System was easy to manage through the cloud, simplifying administration and giving Paul greater visibility over his Internet connection and use.
And when the fibre connection was installed and ready, Mako made it easy for The Sweetshop to cut over to a high-speed dedicated 50Mbps HSNS (High Speed Networking Solution), which acts like a private motorway onramp to the Internet, providing guaranteed lightning-fast speeds—something standard Internet connections can't do.
In addition, looking ahead to future projects, SOHO Systems was able to offer The Sweetshop options to greatly improve the company's international data connection, something most ISPs are unable to accomplish. That makes it much faster and easier for The Sweetshop to collaborate with colleagues in offices overseas and keep up their award-winning ways.
By using a Mako Networks solution SOHO Systems has been able to deliver a faster service to our customers at a better price while increasing customer satisfaction.
After the implementation, Paul said:
"Our ongoing relationship and level of technical support with SOHO goes well beyond what one would typically expect with an ISP/IT service provider, and certainly differentiates SOHO from the larger internet companies!"
Contact SOHO Systems today to learn more about how we can help connect and protect your business.